Senior Accelerator: The Magic of Repeat Customers
£9.99
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You’ve launched. You’ve pitched. You’ve made your first sale. But a professional CEO knows that the most expensive customer is the one you have to find for the first time. Today, we focus on Retention - the ability of a venture to keep its customers over time so they continue to use your service or buy your products instead of switching to a competitor. We are moving from "finding customers" to "building a community." You will learn the maths of Customer Lifetime Value (CLV) and why the secret to a billion-pound empire isn't a better product—it’s a better relationship.
Senior Accelerator: The Magic of Repeat Customers
£9.99